商务英语写作范文58

Dear

This is to acknowledge receipt of the above referenced order and to inform you that the merchandise does not meet my specifications.

Whereas I ordered：

you sent me：

Inasmuch as this item was intended as a gift， I must cancel my order and request a refund for the merchandise.

If you will provide me with your instructions for returning this merchandise to your firm， I will arrange for its speedy delivery.