商务英语写作范文121

Dear

Thank you for your recent correspondence regarding your account number ____________.  We were able to track down the error and have credited your account accordingly.  A report to this effect has also been sent to our credit reporting company.

As of this date， your account balance is $_____________.

You are a valued customer and we apologize for any inconvenience this mix-up may have caused.  If we may be of further assistance please contact this office at your convenience.